Log in

About us


The user group was founded in 1986 by a group of banks that used the same hardware (Unisys now Burroughs) and ITI software (now Fiserv Premier).  There was also a common need to share ideas and information with each other (Users helping Users).

The user group has members from the following states:

Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin.

Member banks range from small community banks to larger (billion dollar banks).  The size of the bank is irrelevant to membership, we all help each other. We have banks that are in-house as well as out-sourced (various Fiserv data centers) and use either IBM or Burroughs equipment.


The purpose of our group is to “network” with each other, and make those contacts with other banks so we can call on each other for ideas, information, etc.

We have an annual membership fee of $150.00 per bank to help cover expenses.  We meet each year in October for a 2 ½ day conference/Annual Meeting.  The first day of the conference is set aside for Training bank members.  The last day and a half provides users a host of information that range from Fiserv Premier updates, regulatory information, and insight to different modules, software or services.

In addition to inviting Fiserv Premier, Burroughs and IBM to our conference, we also invite numerous 3rd party vendors that offer a range of products from hardware, software, and many different types of products and services.  This enables the banks to stay on top of the leading edge of technology and be exposed to the very latest in products and services.


Multi-State User Group (MSUG) is a non-profit, 501 c (3)  organization.  @Multi-State User Group 

All Rights Reserved

Powered by Wild Apricot Membership Software